{"id":615,"date":"2021-03-21T03:49:11","date_gmt":"2021-03-21T03:49:11","guid":{"rendered":"https:\/\/termoyopal.com.co\/web\/?page_id=615"},"modified":"2022-01-04T19:43:40","modified_gmt":"2022-01-04T19:43:40","slug":"linea-etica","status":"publish","type":"page","link":"https:\/\/termoyopal.com.co\/web\/linea-etica\/","title":{"rendered":"L\u00ednea \u00e9tica"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; fullwidth=\u00bbon\u00bb admin_label=\u00bbPage Header\u00bb _builder_version=\u00bb4.5.2&#8243; background_image=\u00bbhttps:\/\/termoyopal.com.co\/web\/wp-content\/uploads\/2021\/03\/planta-termo.jpg\u00bb][et_pb_fullwidth_header title=\u00bbL\u00ednea \u00e9tica\u00bb text_orientation=\u00bbcenter\u00bb admin_label=\u00bbHero Section\u00bb _builder_version=\u00bb4.5.2&#8243; title_font=\u00bbMontserrat|on|||\u00bb title_font_size=\u00bb60px\u00bb title_line_height=\u00bb1.4em\u00bb content_font_size=\u00bb22px\u00bb content_line_height=\u00bb1.8em\u00bb subhead_font=\u00bb||||\u00bb background_color=\u00bbrgba(255, 255, 255, 0)\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_start=\u00bbrgba(73,142,188,0.29)\u00bb background_color_gradient_end=\u00bbrgba(107,156,188,0.29)\u00bb custom_button_one=\u00bbon\u00bb button_one_text_size=\u00bb16px\u00bb button_one_bg_color=\u00bb#6eba01&#8243; button_one_border_width=\u00bb2px\u00bb button_one_border_color=\u00bb#6eba01&#8243; button_one_border_radius=\u00bb0&#8243; button_one_letter_spacing=\u00bb2&#8243; button_one_font=\u00bbMontserrat|||on|\u00bb button_one_use_icon=\u00bboff\u00bb custom_button_two=\u00bbon\u00bb button_two_text_size=\u00bb16px\u00bb button_two_border_width=\u00bb2px\u00bb button_two_border_color=\u00bb#ffffff\u00bb button_two_border_radius=\u00bb0&#8243; button_two_letter_spacing=\u00bb2&#8243; button_two_font=\u00bbMontserrat|||on|\u00bb button_two_use_icon=\u00bboff\u00bb module_alignment=\u00bbleft\u00bb animation_style=\u00bbfade\u00bb title_font_size_tablet=\u00bb\u00bb title_font_size_phone=\u00bb36px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb button_one_text_color_hover=\u00bb#6eba01&#8243; button_two_text_color_hover=\u00bb#6eba01&#8243; button_one_border_color_hover=\u00bb#ffffff\u00bb button_two_border_color_hover=\u00bb#ffffff\u00bb button_one_border_radius_hover=\u00bb0&#8243; button_two_border_radius_hover=\u00bb0&#8243; button_one_letter_spacing_hover=\u00bb2&#8243; button_two_letter_spacing_hover=\u00bb2&#8243; button_one_bg_color_hover=\u00bb#ffffff\u00bb button_two_bg_color_hover=\u00bb#ffffff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bbon\u00bb button_one_text_color__hover=\u00bb#6eba01&#8243; button_two_text_color__hover_enabled=\u00bbon\u00bb button_two_text_color__hover=\u00bb#6eba01&#8243; button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bbon\u00bb button_one_border_color__hover=\u00bb#ffffff\u00bb button_two_border_color__hover_enabled=\u00bbon\u00bb button_two_border_color__hover=\u00bb#ffffff\u00bb button_one_border_radius__hover_enabled=\u00bbon\u00bb button_one_border_radius__hover=\u00bb0&#8243; button_two_border_radius__hover_enabled=\u00bbon\u00bb button_two_border_radius__hover=\u00bb0&#8243; button_one_letter_spacing__hover_enabled=\u00bbon\u00bb button_one_letter_spacing__hover=\u00bb2&#8243; button_two_letter_spacing__hover_enabled=\u00bbon\u00bb button_two_letter_spacing__hover=\u00bb2&#8243; button_one_bg_color__hover_enabled=\u00bbon\u00bb button_one_bg_color__hover=\u00bb#ffffff\u00bb button_two_bg_color__hover_enabled=\u00bbon\u00bb button_two_bg_color__hover=\u00bb#ffffff\u00bb][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbServices\u00bb _builder_version=\u00bb3.22&#8243; custom_padding=\u00bb40px||40px|||\u00bb locked=\u00bboff\u00bb][et_pb_row column_structure=\u00bb1_4,3_4&#8243; _builder_version=\u00bb3.25&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_width_px=\u00bb710px\u00bb][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb3.25&#8243; background_position=\u00bbtop_left\u00bb custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_divider divider_weight=\u00bb3px\u00bb disabled_on=\u00bboff|off|off\u00bb _builder_version=\u00bb4.5.2&#8243; background_color_gradient_direction=\u00bb90deg\u00bb max_width=\u00bb100px\u00bb module_alignment=\u00bbleft\u00bb height=\u00bb5px\u00bb custom_margin=\u00bb||20px|\u00bb custom_padding=\u00bb||20px|\u00bb animation_style=\u00bbslide\u00bb animation_direction=\u00bbbottom\u00bb saved_tabs=\u00bball\u00bb locked=\u00bboff\u00bb][\/et_pb_divider][et_pb_sidebar _builder_version=\u00bb4.5.2&#8243; _module_preset=\u00bbdefault\u00bb header_text_color=\u00bb#0072bc\u00bb body_font=\u00bbMontserrat||||||||\u00bb body_text_color=\u00bb#76b143&#8243; body_font_size=\u00bb17px\u00bb][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=\u00bb3_4&#8243; _builder_version=\u00bb3.25&#8243; background_position=\u00bbtop_left\u00bb custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.5.2&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243;]<\/p>\n<p><a href=\"https:\/\/termoyopal.com.co\/web\/\">INICIO<\/a> &gt; L\u00ednea \u00e9tica<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=\u00bbServices Section Subtitle\u00bb _builder_version=\u00bb4.5.2&#8243; text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.9em\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbjustified\u00bb max_width=\u00bb710px\u00bb module_alignment=\u00bbcenter\u00bb animation_style=\u00bbfold\u00bb animation_direction=\u00bbbottom\u00bb animation_intensity_fold=\u00bb20%\u00bb]<\/p>\n<p><span><strong>BUEN USO DE LA L\u00cdNEA \u00c9TICA<\/strong><\/span><\/p>\n<ul>\n<li><span>La l\u00ednea \u00e9tica es una herramienta de reporte que est\u00e1 a disposici\u00f3n de los empleados, clientes, proveedores o cualquier parte interesada, en esta se deben realizar \u00fanicamente denuncias de conductas irregulares, il\u00edcitas o que evidencien un comportamiento anti\u00e9tico o de actividades sospechosas relacionadas con el lavado de activos y financiaci\u00f3n del terrorismo.<\/span><\/li>\n<li><span>La l\u00ednea \u00e9tica no debe utilizarse para presentar quejas sobre los productos o servicios de Termoyopal, reclamaciones, oportunidades de mejora en los procesos o solicitudes de informaci\u00f3n.<\/span><\/li>\n<li><span>La informaci\u00f3n que reporte a trav\u00e9s de la l\u00ednea \u00e9tica, tiene que basarse en un hecho real o en una sospecha fundamentada en un criterio objetivo, por ning\u00fan motivo puede usar este mecanismo, con el fin de afectar la reputaci\u00f3n de una persona, hacerle da\u00f1o o para buscar un beneficio personal. En caso de que se haga mal uso de la l\u00ednea \u00e9tica, se tomaran las acciones sancionatorias correspondientes al hecho.<\/span><\/li>\n<li><span>El reporte, se puede hacer de manera an\u00f3nima o no y este ser\u00e1 recibido \u00fanicamente por el Oficial de Cumplimiento. Si usted informa su identidad, se mantendr\u00e1 la confidencialidad de la misma, sin embargo en el proceso de la investigaci\u00f3n del caso, se puede presentar que se requiera informar su identidad a personas autorizadas dentro de la investigaci\u00f3n.<\/span><\/li>\n<li><span>El reporte realizado, ser\u00e1 de conocimiento del Oficial de Cumplimiento, qui\u00e9n lo revisar\u00e1 y determinar\u00e1 la acci\u00f3n inicial m\u00e1s apropiada.<\/span><\/li>\n<li><span>No tenga miedo a realizar la denuncia. No habr\u00e1n represalias sobre qui\u00e9n realice el reporte, siempre y cuando este, se realice bajo el marco \u00e9tico establecido.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.5.2&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243;]<\/p>\n<p><span>Haga clic\u00a0<\/span><span><strong><a href=\"https:\/\/forms.gle\/Mt9yDydMcThf8YYj7\">aqu\u00ed<\/a><\/strong><\/span><span>, para reqistrar su PQR.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; fullwidth=\u00bbon\u00bb admin_label=\u00bbPage Header\u00bb _builder_version=\u00bb4.5.2&#8243; background_image=\u00bbhttps:\/\/termoyopal.com.co\/web\/wp-content\/uploads\/2021\/03\/planta-termo.jpg\u00bb][et_pb_fullwidth_header title=\u00bbL\u00ednea \u00e9tica\u00bb text_orientation=\u00bbcenter\u00bb admin_label=\u00bbHero Section\u00bb _builder_version=\u00bb4.5.2&#8243; title_font=\u00bbMontserrat|on|||\u00bb title_font_size=\u00bb60px\u00bb title_line_height=\u00bb1.4em\u00bb content_font_size=\u00bb22px\u00bb content_line_height=\u00bb1.8em\u00bb subhead_font=\u00bb||||\u00bb background_color=\u00bbrgba(255, 255, 255, 0)\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_start=\u00bbrgba(73,142,188,0.29)\u00bb background_color_gradient_end=\u00bbrgba(107,156,188,0.29)\u00bb custom_button_one=\u00bbon\u00bb button_one_text_size=\u00bb16px\u00bb button_one_bg_color=\u00bb#6eba01&#8243; button_one_border_width=\u00bb2px\u00bb button_one_border_color=\u00bb#6eba01&#8243; button_one_border_radius=\u00bb0&#8243; button_one_letter_spacing=\u00bb2&#8243; button_one_font=\u00bbMontserrat|||on|\u00bb button_one_use_icon=\u00bboff\u00bb custom_button_two=\u00bbon\u00bb button_two_text_size=\u00bb16px\u00bb button_two_border_width=\u00bb2px\u00bb button_two_border_color=\u00bb#ffffff\u00bb button_two_border_radius=\u00bb0&#8243; button_two_letter_spacing=\u00bb2&#8243; button_two_font=\u00bbMontserrat|||on|\u00bb button_two_use_icon=\u00bboff\u00bb module_alignment=\u00bbleft\u00bb animation_style=\u00bbfade\u00bb title_font_size_tablet=\u00bb\u00bb title_font_size_phone=\u00bb36px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb button_one_text_color_hover=\u00bb#6eba01&#8243; button_two_text_color_hover=\u00bb#6eba01&#8243; button_one_border_color_hover=\u00bb#ffffff\u00bb button_two_border_color_hover=\u00bb#ffffff\u00bb button_one_border_radius_hover=\u00bb0&#8243; button_two_border_radius_hover=\u00bb0&#8243; button_one_letter_spacing_hover=\u00bb2&#8243; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-615","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/termoyopal.com.co\/web\/wp-json\/wp\/v2\/pages\/615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/termoyopal.com.co\/web\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/termoyopal.com.co\/web\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/termoyopal.com.co\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/termoyopal.com.co\/web\/wp-json\/wp\/v2\/comments?post=615"}],"version-history":[{"count":6,"href":"https:\/\/termoyopal.com.co\/web\/wp-json\/wp\/v2\/pages\/615\/revisions"}],"predecessor-version":[{"id":1081,"href":"https:\/\/termoyopal.com.co\/web\/wp-json\/wp\/v2\/pages\/615\/revisions\/1081"}],"wp:attachment":[{"href":"https:\/\/termoyopal.com.co\/web\/wp-json\/wp\/v2\/media?parent=615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}